Chris Johnson, a licensed practical nurse at Life Care Center of Idaho Falls, Idaho, received Life Care Centers of America’s Northwest Division Whatever It Takes And Then Some Award on Aug. 26, 2015, for her dedication to customer service.
Executives from Life Care awarded Johnson a $1,000 cash prize during an awards ceremony at the company’s headquarters in Cleveland, Tennessee. She was chosen from among thousands of associates in the Northwest Division and was one of only eight associates from Life Care’s more than 200 facilities nationwide to receive the award.
While she does her job well daily, Johnson was particularly praised for a specific act of caring in 2014.
Even though Johnson wasn’t a country music fan herself, she knew one of her residents was a big fan of Martina McBride. When the country star came to put on a concert in Idaho Falls, Johnson went way beyond her job description to purchase tickets to the show.
“I surprised him on the morning of the concert,” said Johnson. “I said, ‘Hey, do you want to go to a concert?’ and he said, ‘Well, I guess,’ and I said, ‘Well, we’re going to see Martina McBride,’ and he was up and ready to go instantly. I think it made the guy’s entire world.”
Through a student working at the facility, she was even able to get a backstage pass. The resident not only went to the concert with Johnson, but he also got to meet Martina McBride and get her autograph.
“I have never in my life had so much fun at a concert, and I was with an 80-something-year-old man,” said Johnson.
“Dedicated caregivers routinely go far above and beyond their job descriptions, and Chris Johnson certainly demonstrates by her example their professionalism and compassion for the residents they serve,” said Beecher Hunter, Life Care president. “We are proud of Chris and the thousands she represents in their selfless approach to the needs of others.”
Life Care Centers of America’s Whatever It Takes And Then Some program rewards associates for extraordinary acts of kindness. Monthly awards are presented in Life Care facilities nationwide based on nominations from fellow associates, family members, residents and guests. Each facility then chooses an annual winner, from which the divisional winners are selected.